1 Message

Fri, Oct 22, 2021 5:16 PM

Internet essentials

Can I add cable tv to my account 


Official Employee


549 Messages

1 m ago

Hi, @user_2df51e. You sure can add cable a la cart to your account. If you would like to go over pricing, send a direct message with your name and address. 


Make sure you are signed in.

1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon

2. Hit the compose button to the right of "conversations"

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

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