Frequent Visitor
•
22 Messages
Intermittent low resolution picture quality especially when watching sports.
I have a comcast/xfinity cable box. I notice intermittently the picture quality is low. Sometimes at the beginning of a new camera view or sometimes consistently when watching a show. I don't see this same issue when watching a streaming service like You Tube TV or Netflix. It seems to be worst during peak viewing times. Just wondering if anyone else is seeing this and why the inconsistency in the comcast signal? Makes me think Streaming is looking better and better. Any suggestions to improve the picture quality.
CCMartin
Gold Problem Solver
•
2.9K Messages
2 years ago
Hey there, @mmuscat01
Do you know if your TV box is hooked up to a coax splitter? They usually are hooked up on the wall near your TV box. Most of the time, if you do have one, your modem will be nearby too. Let us know so we can do all we can help.
0
0
user_b221ef
Visitor
•
1 Message
2 years ago
Similar issue just developed for me with new xFi router that Comcast sent me a few days ago to replace the old router (where I had no prior problem). I have had the new router for 2 days. I've checked all connections (including HDMI cables) multiple times, re-started cable box multiple times, refreshed router multiple times, etc. This is only happening on main TV. Other TV in basement is not having any pixellation/sound issues. I do have a splitter (Extreme Broadband BDS102H 2-Way Digital Coax model) and connections are fine there but wondering if that could be the issue as I've had this same splitter for 10+ years with prior router . . . or it's the signal from the new router? or signal issue with cable box? Xfinity, please help!
1
0