Frequent Visitor
•
10 Messages
I want the Screen Saver OFF PERMANENTLY
Screen Saver needs a OFF option. I work at home, and usually early in the morning. The cable box will refresh but come back up to the screen saver. What is your obsession with the screen saver? I pay the cable bill and I pay my electric bill. I can't always see the TV, I listen a lot because I'm working. When I do look up the Screen Saver is ON, and what I was listening to was OFF.
I want the Screen Saver OFF PERMANENTLY. It serves no purpose but to control viewers
EG
Expert
•
122.7K Messages
3 months ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
0
0
XfinityJanelle
Official Employee
•
2.5K Messages
3 months ago
Hey @user_jcf9j3 Thank you for visiting the Xfinity Community Forums and for taking the time to share your feedback regarding the screen saver feature. We truly appreciate hearing from our customers, as all feedback, whether positive or negative, helps us improve our products, services, and overall customer experience.
I would be happy to pass your comments and suggestions along through the appropriate channels for consideration. At this time, there is no option to permanently disable the screen saver feature. We understand this may not be the experience you were hoping for, and we appreciate you taking the time to let us know how this feature impacts you.
0
0
user_g9z4ma
Visitor
•
1 Message
2 months ago
I feel that not being able to turn screen saver off is harmful and problematic for people with disabilities. My mother has dementia and does not remember to touch the remote. She also needs the tv on for sleeping! I plan to contact the appropriate disability governmental agency to report this. I will do my research. Unless Xfinity provides a work around I will have no choice but to change services and ditch Xfinity after being a loyal customer for longer than I can remember.
1
0