U

Visitor

 • 

1 Message

Sun, Apr 11, 2021 3:01 PM

I need to disable screen saver

I sleep with the TV on. Screensaver comes on, sound goes off, and I wake up. Xfinity should not have this control over my TV and it needs to stop.

Responses

ComcastAbbie

Official Employee

 • 

264 Messages

1 m ago

@user_32ddf0 Hello and thank you for taking the time to reach out to us regarding your concerns. Unfortunately there is not a way to turn off the screensaver. The longest you can set it to without the screensaver coming on is 5 hours. You can get the instructions on how to change it here: https://comca.st/3tj70dG

 

I'd be happy send your feedback up regarding these features. 

 
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