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user_09bdef
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2 Messages

Wednesday, August 2nd, 2023 8:01 PM

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How to show the channel on the front of the x1 box

My new x1 box doesn’t show the channel on the channel front like the old box did.  I vaguely recall a setting that alternated between time display and channel display on the old box. Am I missing it or is it not an option with the new box?

Question

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Updated 

2 years ago

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XfinityMarcos

Official Employee

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2.3K Messages

2 years ago

Hi @user_09bdef, I'm happy to hear you've been with Xfinity and remember those awesome features from previous devices. Our newer devices don't have a display on the physical device to view the channel number, so there isn't a setting you could adjust. Are you able to navigate your remote and X1 display to view your channel? 

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user_09bdef

2 Messages

@XfinityMarcos​ The house was wired for Comcast cable when we moved into our house in 1982; so yes, it has been a while.😉

2 years ago

0

XfinityJorge

Official Employee

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2.1K Messages

Thanks for your response, and we are happy to have help with that @user_09bdef. If there is anything else our team can help you with, please do not hesitate to let us know. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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