U

Visitor

 • 

2 Messages

Wednesday, October 11th, 2023 1:57 PM

Closed

How do I get x1 cloud dvr when my apartment has a bulk contract

My apartment complex has a bulk contract with Comcast (Xfinity) where TV is included in the rent. I have been trying to get X1 cloud DVR (another renter in my complex already has it and says the process was simple) but the Comcast reps I've talked to seem clueless. The most I've gotten is links to info about the service but no one can help me actually get it. I am paying  for Xfinity internet with my own account. Can anyone out there help me?

Official Employee

 • 

2.5K Messages

2 years ago

@user_99b748 

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

forum icon

New to the Community?

Start Here