How do I get rid of Magic Focus error message

Question

When I try to turn off my tv, I get a screen that says Magic Focus and doesn't turn off tv

XfinityJorge · Answer

user_021lqx Hi there! Thanks for using our Forums and taking the time to contact us. We are here to help in any way we can with the error you are getting on the TV. Is this happening when you are on the source the cable box is on?

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X1

user_021lqx

How do I get rid of Magic Focus error message

XfinityJorge

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