Skip to main content

    Support

    Offers

U
user_793642
1st Topic
1st Reply
Conversationalist

Contributor

 • 

49 Messages

Saturday, June 26th, 2021 5:29 PM

Closed

How do I add 60 or 90 minutes to the end of a scheduled recording?

Xfinity only lets you add 30 minutes to the end of a recording. If I'm recording a program that follows a football game or other live event most likely I'll need more than 30 minutes. My old Dish DVR would extend up 90 minutes. Is there some hidden function that lets me add 60 or 90 minutes?

Question

 • 

Updated 

4 years ago

989

4

0

Official Solution

XfinityMartyR

Official Employee

 • 

2K Messages

4 years ago

Hello, @user_793642! Thank you so much for reaching out to us over our Community Forums. Here is a great article that outlines how to change the start and stop time to X1 DVR recordings, and the limitations. 

 

https://www.xfinity.com/support/articles/x1-modify-the-recording-time-of-a-program

(edited)

6

user_793642

Contributor

 • 

49 Messages

@ComcastMartinR 

But what do you do about the program that follows a live program? If the live program gets pushed back 60 minutes then the program that follows it certainly cannot end on time.

4 years ago

0

XfinityAnthonyT

Official Employee

 • 

1K Messages

That really depends on the network, some will start the show from the beginning and have it finish later, in that instance you can extend the recording as you mentioned previously, or you can also record the show after to be sure. Sometimes however, the network will start the show from the point it would have been at, had the live sporting event not have ran over time. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

user_793642

Contributor

 • 

49 Messages

@ComcastAnthonyT 

That's really disappointing, especially since Xfinity has the capability to extend by 60 or 90 minutes & chooses not to do so. My previous Dish DVR could do it for any program & so can my HTPC. But Xfinity makes you record 1 or 2 extra programs depending on how much time you want to add. Not very user friendly.

4 years ago

0

XfinityAnthonyT

Official Employee

 • 

1K Messages

I am so sorry you feel that way and I would be happy to pass along a suggestion to increase those options as customer feedback is how we grow as a company and we are always looking to improve the experience for our valued customers such as yourself. Was there anything else I could help you with? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

user_793642

Contributor

 • 

49 Messages

If you could get the powers to be include that feature for all programs it would appreciated.

Thanks.

4 years ago

0

jaschloss

Visitor

 • 

1 Message

4 years ago

On my system, I have the ability to scroll to the right and add up to 90 minutes. My issue is not having the ability to add 5 minutes.

1

0

dcfox

Contributor

 • 

387 Messages

@jaschloss  The 5 minutes end late is just on regular programs not on Live. Live events do let you go to 90 minutes but not 5 minutes though if that is what you were trying to add 5 minutes. Not sure why they don't make both the same.

(edited)

4 years ago

RadTV

Problem Solver

 • 

539 Messages

4 years ago

@user_793642  to add the specified runtime that you want, use the manual recording options shown here:

https://www.xfinity.com/support/articles/x1-set-a-manual-recording-for-a-channel

1

0

user_793642

Contributor

 • 

49 Messages

@RadTV 

Thanks for the information, that's one way to do it.

But I still don't understand why 60 or 90 minutes isn't offered for all programs. Does Comcast think if Sunday night football runs over by an hour that it's not going to affect other programming?

4 years ago

0

RadTV

Problem Solver

 • 

539 Messages

4 years ago

@user_793642  To obtain the specified runtime that you want to use, use the manual recording option shown here:

                            https://www.xfinity.com/support/articles/x1-set-a-manual-recording-for-a-channel

0

0

forum icon

New to the Community?

Start Here