scojac4's profile

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Tuesday, March 24th, 2020 10:00 PM

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HD signal issues?

Not sure if this is just timing or what, just hooked up a new 4k UHD TV and my HD Channels look to be SD and somewhat muted/poor quality. Restart the box or other advice? Bandwidth issues perhaps?

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5 years ago

Appreciate the input! It actually turned out to be a setting on the TV for the cable service provider. There are two "Comcast" options when connecting the X1 box: Comcast Seattle and Comcast King County. The poor signal was on the King County.... switching to "Seattle" got me the HD I was expecting. Stay healthy and safe everyone!

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5 years ago


@scojac4 wrote:
Not sure if this is just timing or what, just hooked up a new 4k UHD TV and my HD Channels look to be SD and somewhat muted/poor quality. Restart the box or other advice? Bandwidth issues perhaps?

Read you manual that came with your new TV. You might have to down-load that manual. The down-loaded manual will help you through the process.

   It looks to me like your tv is not set to the correct aspect ratio. Check under that menu.

 

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