JJKES's profile

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Thursday, August 6th, 2020 6:00 PM

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HBO Max

WHEN is HBO Max coming to XBox?  Do I get a rebate until it does?  I've had e-mails during July saying it would be there on 8-1-2020.  It is not.  This is unethical.

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Retired Employee

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5.9K Messages

5 years ago


@JJKES wrote:

WHEN is HBO Max coming to XBox?  Do I get a rebate until it does?  I've had e-mails during July saying it would be there on 8-1-2020.  It is not.  This is unethical.


@JJKES 

 

Welcome to the Xfinity Forum and thank you for posting your question here. Unfortunately, Comcast is not responsible for ensuring that the HBO Max app gets added to your XBOX. You will need to contact HBO or Microsoft directly for assistance getting that app added to that device. 

 

Please let us know if you have questions related to Comcast equipment or services please let us know. 

Gold Problem Solver

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25.9K Messages

5 years ago

Assuming you’re talking X1 boxes and not an XBox but X1 Boxes take updates at different times, either yours isn’t compatible or hasn’t taken an update yet. Nothing unethical. What’s your box model?
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