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Poolmama247
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Monday, September 16th, 2024 1:54 AM

Hallmark+

How do we sign into this if we subscribed through Hallmark? It keeps asking me to start a free trial 

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13 days ago

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XfinityThomasA

Official Employee

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1.8K Messages

2 months ago

Are you able to access the contact using your Xfinity voice remote, Poolmama247? On the screen you're on, does it say anywhere already a customer, sign in here? 

 

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Poolmama247

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4 Messages

There is no where to sign in. All I see is a pop up to start subscribe through Xfinity but I already have an account. 

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2 months ago

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XfinityChelseaB

Official Employee

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1.2K Messages

@Poolmama247, are you trying to take advantage of the 7-day free trial for Hallmark+?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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Poolmama247

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4 Messages

I am trying to log in with an existing Hallmark + account that was not initiated with Xfinity

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2 months ago

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Poolmama247

Visitor

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4 Messages

@XfinityThomasA​ 

I am trying to log in with an existing Hallmark + account that was not initiated with Xfinity

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2 months ago

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XfinityJanelle

Official Employee

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1.3K Messages

@Poolmama247 In order to view Hallmark + you would have to subscribe through the cable box or streaming box. There is not a log in since it would go through the box as it is a subscription offered by on demand from Xfinity. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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user_u68isj

2 Messages

1 month ago

Since I can log in to Disney and Paramount through Xfinity app, why can't I do it for Hallmark +?

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XfinityBrianH

Official Employee

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946 Messages

 

user_u68isj Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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28 days ago

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user_66989d

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Agree this is awful. It’s just another way for Xfinity to make more money. Hallmark yearly subscription saves you money making subscribing through Xfinity more costly. It’s so sad! 

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13 days ago

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