U

Visitor

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1 Message

Thursday, October 20th, 2022 8:14 AM

Closed

Game Show Channel has no sound

Xfinity recently had to do a system reboot.  Now I have no sound on The Game Show Channel which is my favorite.  I've checked everything.  Any ideas?

Official Employee

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1.8K Messages

3 years ago

Hi there @user_0f0892 and thank you for your post. Not having sound on your favorite network would be frustrating! I would be reaching out if I was in your shoes too! We are here and happy to help. Our team is going to ask you some questions and provide you with the best resolution. Are you having any sound issue on any other channel? 

Visitor

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1 Message

2 years ago

No just this channel

Gold Problem Solver

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8K Messages

2 years ago

If you have an X1 box, hit the down-arrow to show the time bar and options, then make certain that none of the icons on the lower left have a checkmark. If any do, you can scroll over and toggle it off.

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