DrStrangeSpock's profile

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10 Messages

Friday, January 9th, 2026 3:46 AM

Fox News DVR recordings always defective?

Use Xfinity Stream App on your TV like in a  Samsung etc to watch your ruined daily recordings by Xfinity [Edited: "Political"] as so far they cannot sabotage those. My DVR recordings are [Edited: "Language"] up in 3 alternate ways for years after many tries to fix. 

If Xfinity gets their Pacifica, California monopoly on best Internet speed changed, moving on.

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Official Employee

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3.2K Messages

27 days ago

 

DrStrangeSpock - Hello, and thank you for joining the Forums Community and for taking the time to share your feedback. This isn’t the level of service we want for anyone. I’d appreciate the opportunity to help troubleshoot this so you can get back to enjoying your favorite shows without interruption. To better understand what’s going on, are you seeing an error message or error code when you try to use the Xfinity Stream app on your Samsung device? And is the issue happening only on that one device, or on others as well? In the meantime, I’ve included a helpful article below with more information on how to set up DVR recordings using the Xfinity Stream app. Please let me know if this helps, and if you run into any issues along the way. I’m here and happy to assist.

Set up a DVR recording with the Xfinity Stream app

 

New Poster

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10 Messages

@XfinityThomasA​ there is no problem with my streaming up. I have to use that though often on certain shows on Fox News. Because the regular dvr recordings our interrupted scrambled and often go back to your recording list. And I have to restart them. There is occasionally an error message. Saying we're having trouble with the DVR and sometimes it fixes it. But this only happens on certain shows on Fox News. So I think it seems like somebody's trying to sabotage that political message from them to me.If it doesn't happen on any other recordings, I use which it doesn't.And this has been years now.

Official Employee

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1K Messages

We appreciate the additional information. When you get the error message is there any visible error code beginning with either an XRE or RDK displayed?

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