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Saturday, September 16th, 2023 10:02 PM

Closed

Finite Remote

My remote is not working correctly.  Can’t adjust volume, turn tv on or off, can’t change tv input.

went through every RCA PAIRING CODE AND NONE WORKED.

2 Messages

1 year ago

I think I need a new remote.  It just quit working.

Official Employee

 • 

1.2K Messages

@user_79669d Thank you for reaching out on Xfinity Community Forums. A new remote can be picked up for no cost at the local Xfinity Store. You will be able to let them know your remote has quit working and they will provide you with a new one. I would also recommend changing the batteries if that has not been completed yet to see if that help the concern.

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