Visitor
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1 Message
FCC Violation
The commercials on my TV are much louder than the programs. The Xfinity commercials are by far the worst. I believe this violates the FCC Calm Act.
Visitor
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1 Message
The commercials on my TV are much louder than the programs. The Xfinity commercials are by far the worst. I believe this violates the FCC Calm Act.
EG
Expert
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113.9K Messages
11 days ago
The concern is not "Community Center" help related............ Topic moved here to the TV help section for assistance.
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XfinityJustinM
Official Employee
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350 Messages
10 days ago
Hi @user_f2vpd3, thank you for bringing this to our attention. Our aim is to always make sure that we are able to provide a consistent level of sound! Back in my younger years I remember getting startled at times, I am glad things have changed for the better. We will need to gather some information to make sure your complaint is reviewed by the best teams to look into this further. To get started, please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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