Visitor
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4 Messages
DVR Timer is off
The DVR recording times are off. The smart resume on the commercials is off by about one and a half commercials. When you fast forward through the commercials there is still about 40 seconds of commercial left. In addition, the movies start recording too early and are being cut off at the end. I have already gotten new equipment from my Xfinity store and we have reset the system multiple times. A few times it fixed the problem, but it always goes back. Problem started several months ago. We never had a problem before that.
XfinityChelseaB
Official Employee
•
1.8K Messages
2 years ago
Hello @sandiclark1, Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings for more information.
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