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Thursday, January 4th, 2024 2:34 AM

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DVR recordings UNpausing after 5 or 10 mins

We recently moved near the shore from Hillsborough, NJ but kept our Xfinity cable, etc. At the old house are DVR recordings stayed paused until we unpaused them and now at the shore house they only stay paused for 5 to 10 mins and switch back to live tv. It is super annoying. Can anyone help?! 

Official Employee

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1.7K Messages

11 months ago

Greetings @user_cvkm6e thanks for using our Forums to contact our Xfinity Support Team. You came to the right place for help and our team is happy to work with you on this. Have you noticed if this has been occurring with a specific program you are recording?

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