Slpasko's profile

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1 Message

Sunday, April 26th, 2020 10:00 AM

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Dvr recording not changing after deleting shows

Hello,

Our dvr is saying its almost full. But when I delete multiple shows, it does not change the percentage thats left on the dvr. For instance, we are at 91% and I delete 5 half hour shows the percentage does not change. I deleted the permanent folder as well, that did not change the % either. I had many shows in that folder and nothing changed the percentage. Any ideas why this is happening and how I can fix it?

Thanks!

Expert

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24.6K Messages

5 years ago


@Slpasko wrote:
Hello,

Our dvr is saying its almost full. But when I delete multiple shows, it does not change the percentage thats left on the dvr. For instance, we are at 91% and I delete 5 half hour shows the percentage does not change. I deleted the permanent folder as well, that did not change the % either. I had many shows in that folder and nothing changed the percentage. Any ideas why this is happening and how I can fix it?

Thanks!

X1 stores HD shows for most channels as Mpeg4 files that take up little room. If the shows were SD channel recordings they also do not use much space. More information is needed. the recently deleted items do not count in the shown percentage in use of space.

Visitor

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5 Messages

What a horrible answer. I have the same issue, deleted 100 1/2 episodes (SD) and still at 91% full after two days with no new recordings. Yes my recently  deleted file is empty

Visitor

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5 Messages

Xfinity now wants to charge for extra space, so there is no reason trying to make room if it actually show you are not making room.Possibly  very  deceptive is my opinion.

Contributor

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387 Messages

Not sure what was horrible in his response

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