Visitor
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1 Message
DVR recording audio drops in and out on TV Box
DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same recording and experienced zero audio issues. Please advise as this has become beyond frustrating.
XfinityJeniece
Official Employee
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4.5K Messages
5 days ago
Hey there, @user_k1sfod, thanks for reaching out through Xfinity Forums regarding your DVR concerns. I can understand how frustrating this would be, especially since it’s isolated to DVR playback on the TV Box. Since the same recordings play correctly in the Xfinity Stream app, have you noticed whether the audio issue happens on every DVR recording or only certain recordings/channels?
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mhoefgen
Visitor
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2 Messages
4 days ago
I have the same problem with recordings of some TV shows during playback on a Flex Streaming box.
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imjustdave
Visitor
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2 Messages
13 hours ago
I have the same issue no idea if online to good or not but this is becoming annoying
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bruceh1
New Poster
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4 Messages
27 minutes ago
I'm experiencing audio and picture problems on my DVR recorded playbacks. Frozen screens, voice distortions and skipped scenes.
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