Visitor
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1 Message
DVR recording audio drops in and out on TV Box
DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same recording and experienced zero audio issues. Please advise as this has become beyond frustrating.
XfinityJeniece
Official Employee
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4.5K Messages
1 hour ago
Hey there, @user_k1sfod, thanks for reaching out through Xfinity Forums regarding your DVR concerns. I can understand how frustrating this would be, especially since it’s isolated to DVR playback on the TV Box. Since the same recordings play correctly in the Xfinity Stream app, have you noticed whether the audio issue happens on every DVR recording or only certain recordings/channels?
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