george_smiley's profile

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2 Messages

Wednesday, October 18th, 2023 3:34 AM

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DVR professional sports in English Only, why are you wasting my DVR space with TWO additional Spanish broadcasts no one needs?

This is not about SAP.  Nothing to do with SAP. Nothing to do with SAP settings.

I record Phillies games and the whole box failed to change channels because the DVR auto-recorded THREE versions of the Phillies game on three channels at once. One in English, the language I use, and two in SPANISH which wasted DVR space and available xfinity box tuners. Now, I have to go to the trouble and delete all this wasted DVR space and stop the recordings or the BOX fails to change channels (no more tuners.)

This is terrible design software.  Is it woke?  Are you telling the world that you love Spanish broadcasts? Wrong audience for woke.

Official Employee

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1.4K Messages

1 year ago

Thank you for taking the time to reach out and being part of the Xfinity family, george_smiley. It sounds like you need to edit your recording settings to only record new games on a specific network instead of every network the new game is aired. You can take a look here https://www.xfinity.com/support/articles/xtv-web-managing-scheduled-cloud-dvr-recordings to get a detailed walk through on how to do just that. 

 

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