Visitor
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2 Messages
DVR NOT WORKING
Just got my install yesterday and my DVR is still not working. I tried messenger provided my information and I never got a response from the rep after 10 minutes. Hoping I didn't make a mistake switching providers.
XfinityJeniece
Official Employee
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4.1K Messages
5 days ago
Hey there, @user_tfbayv, thanks for reaching out through Xfinity Forums regarding your DVR issues. We definitely do not want to lose you as a customer, and we are happy you chose Xfinity. To better assist you, do you see any error codes or messages on the screen?
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