DVR Not recording anything new

My DVR has stopped recording anything for the last two days. Looking at individual shows, they still show they're set to record. My to be recorded list is empty, and even if I press the record button it won't record. Help, please.

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Responses

CCMartin

Gold Problem Solver

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2.9K Messages

5 years ago

Hi there, @Drnelder,

We can help troubleshoot your DVR and get it fixed for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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user_adf5a8

Visitor

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1 Message

4 years ago

Same deal here. DVR has not been recording anything in the past week.

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XfinityAirelle

Official Employee

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2.7K Messages

Hi there! We would be happy to look into this and assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page and search for Xfinity Support. See you there!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

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X1

Drnelder

DVR Not recording anything new

CCMartin

user_adf5a8

XfinityAirelle

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