Drnelder's profile

New Poster

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1 Message

Thu, Oct 29, 2020 4:00 PM

DVR Not recording anything new

My DVR has stopped recording anything for the last two days. Looking at individual shows, they still show they're set to record. My to be recorded list is empty, and even if I press the record button it won't record. Help, please.

Responses

Official Employee

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2.4K Messages

8 m ago

Hi there, @Drnelder

 

We can help troubleshoot your DVR and get it fixed for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

Visitor

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1 Message

3 m ago

Same deal here. DVR has not been recording anything in the past week.

Official Employee

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221 Messages

Hi there! We would be happy to look into this and assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page and search for Xfinity Support. See you there!

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