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DVR Fan Noise 24/7 - PX013ANM
Hello,
My PX013ANM DVR has a very noisy fan that won't turn off. There are several closed threads on this same issue:
https://forums.xfinity.com/t5/X1/PX013ANM-Contstant-Fan-Noise/m-p/3334716
https://forums.xfinity.com/t5/X1/XG1-P-PX013ANM-loud-fan/m-p/3313883
https://forums.xfinity.com/t5/X1/Noisy-Primary-Set-Top-Box-Fan-PX013ANM-getting-louder/m-p/3352515
In my case, I went to the Xfinity store to exchange a very old and slow X1. I asked about the possibility of getting a newer 4K box, but they made it sound like there weren't many (or any) available, and they gave me the PX013ANM. As other users have mentioned, the only way to stop the fan on the PX013ANM is to disconnect the power.
@ComcastChe has had this DVR and knows about its fan noise issue, so I am tagging him for assistance.
Thanks in advance for your time.
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ComcastKatieMS
Official Employee
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101 Messages
2 m ago
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