Distortion on Select Channels & Tech Visits
I have been having pixelation and distortion on a certain set of channels:
Food Network, Hallmark, FOX News, CNN, and HLN.
I have replaced equipment, call tech support mutliple times, and had Xfinity Technicians to the house. The technicans determine everything is fine within my house and believe it is coming from outside my house. My signals are optiminal and all that. The times of the day techs visit the distortion stops and they cannot find the cause. When it happens it happens on all of these channels at once and all other channels are fine.
Is there a way to get this escalated? When I call support they want to send another Tech who will tell me the same thing the others did. My neighbors are having issues on the same channels.