Visitor
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1 Message
Disney junior not working
My Disney junior channel out of no where says I don’t have access to this channel but when I go to the free for me guide it’s there and it should be in my subscription help!
Visitor
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1 Message
My Disney junior channel out of no where says I don’t have access to this channel but when I go to the free for me guide it’s there and it should be in my subscription help!
user_5c9a81
Visitor
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1 Message
4 years ago
Same is happening to me. I never saw any notice that it was becoming unavailable.
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user_e899b1
Visitor
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1 Message
4 years ago
Same here, I have a plan with 220 channels and Disney jr was always part of it, starting today it says it needs a subscription? [Edited: “Language”]
(edited)
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user_cc53e1
Visitor
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1 Message
4 years ago
Why is it saying I have to subscribe to Disney Jr.?
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user_900883
Visitor
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1 Message
4 years ago
They removed Disney Jr and replaced it with Disney+ which you have to have a subscription to access.
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CCKorie
Problem Solver
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1.1K Messages
4 years ago
Hello there, @user_f758b2. I know how important it is to ensure you get the channels you enjoy most. Sorry to hear you are running into this error. I'd love to help dig into this, and figure out what is going on.
To start, can you send me a PM with your name and address? To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
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user_ace9a5
Visitor
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1 Message
4 years ago
I am having the same issue for the past three days!
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user_f83e93
Visitor
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1 Message
4 years ago
Same here...real freaking fun for the Disney stuff to no longer be accessible or on demand when you have a 2 year old screaming for new Bluey Episodes. If you removed Disney from the ridiculously expensive package of way too many channels I'm done.
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user_8fa43e
Visitor
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1 Message
4 years ago
We are having the same issue! I have tried to add it and it says it is provided as one of our channels, yet when I go to it is says I need a subscription! We also have Disney+ and the current episodes are not available. I have Vampirina and Fancy Nancy freaks and they are upset!!! What can I do!?
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