Visitor
•
1 Message
Discovery+ will not load
Discovery+ will now not load, stays on the discovery+ Screen, but never opens the app. This is just been a problem in the last couple weeks. Super frustrating
Visitor
•
1 Message
Discovery+ will now not load, stays on the discovery+ Screen, but never opens the app. This is just been a problem in the last couple weeks. Super frustrating
XfinityDemitrius
Official Employee
•
1.8K Messages
2 years ago
Hey @user_902d21,
Thank you for taking the time to visit our official Xfinity Community Forums page. Please accept my most sincere apology for the experience you have encountered. There is currently a known issue in regard to the Discovery+ application being unable to launch. With your Discovery+ subscription, you can log in to other smart devices using your log in to watch all the great content they provide. We hope to have a fix in place by the end of next week. Please let us know if you continue to experience issues after that. We are always a quick message away.
2
0
user_4afbe3
Visitor
•
2 Messages
2 years ago
I am having the same problem. I have been to the store twice and given different devices. I spent two hours on the phone with a representative and got cut off. I just now found this forum. You really need to let the stores know of these problems.
1
0