Deleted scheduled recordings record anyway

I have several favorited actor/directors and frequently review the scheduled recordings view to delete some entries to limit redundant recordings or stuff I’m not interested in. The dvr will confirm the recording is deleted, display the “cancelled” icon, then the cancelled icon will go away and the show will record anyway. Same behavior in the app.

Responses

Accepted Solution

hevy

Contributor

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97 Messages

2 years ago

There are a couple other threads for this, one has many responses, so far there is no fix, and Xfinity is not taking any responsibility. I have been going through this for about 4 weeks now, maybe longer, others have been noticing this the past week or so.

Here's the other threads.

https://forums.xfinity.com/conversations/x1/canceling-upcoming-recording/647cf4deb9faf957ba9a67df

https://forums.xfinity.com/conversations/x1/why-some-dvr-recordings-wont-delete/6407ea5dbf58aa7d3c229f01

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user_015171

Visitor

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2 Messages

2 years ago

thanks so much for sharing - not sure why I didn't find those when i searched. I guess the math i did today where sonic + hulu dvr is $80/month cheaper was truly worth doing.

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CCElizabeth

Problem Solver

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908 Messages

@user_015171

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You have not received a response to your post from an official employee because an answer from the community as an accepted solution. Have the forums links shared by @hevy resolved this issue, or do you need further assistance?

I no longer work for Comcast.

2 years ago

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X1

user_015171

Deleted scheduled recordings record anyway

hevy

user_015171

CCElizabeth

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