CDenver's profile

Visitor

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1 Message

Wednesday, October 2nd, 2024 1:45 AM

Delay while watching Sports

Why does Xfinity live TV have such a big delay especially when watching sports? I was texted by a friend who won the game, yet on my end they were just lining up to kick a field goal! It was delayed by about a minute! Its been delayed for years by a few seconds, but now this is inexcusable. 

Official Employee

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1.2K Messages

5 days ago

Hi @CDenver Thank you for reaching out on the Xfinity Community Forums.  The delay is due to the program you are watching is relayed to us by the network that is providing the game. The delay can fluctuate but 45-60 seconds is very common. The feeds that are being received from your TV Box versus your WiFi connection are separate based on the signal coming via coax cable versus WiFi, so it is also normal that one feed may be more "on-time" than the other.

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