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VWolfe
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Tuesday, January 13th, 2026 8:46 PM

Connecting X1 set top box AX013ANM connect via ethernet (for cable tv).

can I connect to the X1 set top (dvr) box model AX013ANM connect via ethernet (for cable tv).  If not, can I get a box that will work for that?

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XfinityAirelle

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2 months ago

 

VWolfe Great question. The X1 DVR model AX013ANM does have an Ethernet port, but it isn’t used for delivering the cable TV signal. X1 cable TV service still requires a live coax connection to function properly. The Ethernet port is primarily for limited network functions and does not replace coax for TV service. 
 
We can look into getting you a wireless box! Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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VWolfe

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@XfinityAirelle​ 

I understand that the wireless box does not have a DVR and that I'd need to keep the X1 DVR box as well to keep that functionality.

Is that right?

How does the wireless box connect to the X1 DVR box - is that through coax - with the wireless box having a coax out line?

Not sure I want to have to have 2 boxes but I do want to understand how it would work.

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2 months ago

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XfinityAbby

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@VWolfe Our wireless boxes have cloud DVR, You would not need the X1 DVR box, and you would have to return that box to swap it for a wireless box. The wireless box is connected to the TV itself, and you do not have a coax line connected to the wireless box. Our wireless box streams content over your Wi-Fi service. It connects to your TV via HDMI. 

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2 months ago

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user_w9w7co

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I don’t understand trying to connect new box just sent to me

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1 month ago

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XfinityGabriel

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3K Messages

 

user_w9w7co, Hi there! Thanks for taking the time out of your day to reach out about connecting a new box we sent you. How exciting! We are the right place to go for a team of experts to help with connecting the new box over social media. Are you able to share your box model with us? Please feel free to see this helpful link for more details on our set-top box models here.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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