Contributor
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18 Messages
Connect new Xi6-a to my own my own router?
Multiple Xfinity customer service representatives have confirmed that I can use my new wireless boxes with my own router and Wi-Fi network. However I can’t seem to figure out how to connect it manually to my network.
Upon set up, it just wants to automatically connect to my xFi gateway, which I do not own.
Please help. These are two brand new boxes.
Upon set up, it just wants to automatically connect to my xFi gateway, which I do not own.
Please help. These are two brand new boxes.
Accepted Solution
Rustyben
Expert
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24.6K Messages
4 years ago
there should be a wifi set up button to push on the xi6. If I recall, you press it for 2-3 seconds and the screen shows the available SSID and allows you to select and enter password. note that the xi6 in that mode will operate as a Roku or Amazon Fire device using TVIP only and will have no communication possible to your in-home DVR (if any). the device may often still try to communicated via MoCA-over-wifi-etherent method and give an error.
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RolloTomasi
Contributor
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18 Messages
4 years ago
Thank you. it works now. Do these boxes use my xifinity internet connection for it's broadcasting, and if so, will that count toward my monthly data usage? Or does it pull from my main cable box? It must communicate with the main box somehow, as it asked to verify the last 4 digits of my phone number associated with my account.
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RolloTomasi
Contributor
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18 Messages
4 years ago
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Rustyben
Expert
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24.6K Messages
4 years ago
the last 4 digits is for security that proper person is activating. The data cap does not apply to numbered channels, on-demand, and watching recordings. data cap does apply to the internet apps like youtube, netflix, pandora, Peacock, etc.
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
https://www.xfinity.com/support/articles/wireless-tv-box-faqs
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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user_418972
1 Message
4 years ago
CCAndrew:
I tried to cut the cord but now it looks like I need to get X1. I have an Arris SVG2482AC modem working in bridge mode with an Orbi Mesh (RBK750) setup. Will the new Xi6 box work with this setup?
Bill
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Rustyben
Expert
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24.6K Messages
4 years ago
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