2 Messages
CNN’s sound is cut off intermittently.
This problem seems to be happening just on CNN. Is anyone else been having this problem? Is there a fix?
the video is fine.
2 Messages
This problem seems to be happening just on CNN. Is anyone else been having this problem? Is there a fix?
the video is fine.
XfinityThomasD
Official Employee
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962 Messages
7 months ago
1
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user_xfb49m
1 Message
6 months ago
Yes, I have the same issue,, mostly CNN but not only CNN. Annoying, frustrating and angering considering the cost Comcast charges. Fix it!
0
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user_h694my
4 Messages
6 months ago
I also have this same issue - just CNN in the xfinity stream app. I’ve tried checking physical connections, restarting the modem, re-starting and reinstalling the xfinity stream app. None of that works. It happens both with live streaming and recordings.
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Gins70
2 Messages
3 months ago
Same issue here. Only happens on CNN.
3
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vunhappy
Visitor
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1 Message
1 month ago
This is not fixed for my service
1
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user_5ylxw9
1 Message
16 days ago
I have this issue as well. Only CNN.
1
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user_0dvlj3
1 Message
16 days ago
I also have this issue- please investigate!
1