CNN’s sound is cut off intermittently.

This problem seems to be happening just on CNN. Is anyone else been having this problem? Is there a fix?

the video is fine.

Official Employee

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657 Messages

27 days ago

user_twjzmz Thanks for posting on our Community Forums. Is this still occurring for you? Have you tried any troubleshooting steps already?

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2 Messages

The problem has decreased greatly, but intermittently the sound does go off for a few seconds. This only happens n CNN.

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25 days ago

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10 days ago

Yes, I have the same issue,, mostly CNN but not only CNN. Annoying, frustrating and angering considering the cost Comcast charges. Fix it!

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