brotherpilot's profile

New Poster

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1 Message

Friday, December 25th, 2020 10:00 AM

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Channel up and down "free to me" only

How do I set the channel up and down buttons, or settings in the X1 box, so that when I press channel up it only goes through the "free to me" list, through the channels I've subscribed to, rather than EVERY SINGLE channel known to man?

Gold Problem Solver

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25.9K Messages

4 years ago

Have you set the default guide to free to me?
https://www.xfinity.com/support/articles/x1-default-guide-view

New Poster

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3 Messages

4 years ago

This does not fix the channel up and down.  This only fixes the guide. Channel up and down still go through every channel. 

Problem Solver

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735 Messages

Hello, @WeakestLnk! Thanks for reaching out to us online today! The link provided above helps you with your guide view however, if you go the guide, it automatically defaults to “All Channels”. If you press guide twice, it goes to any of the custom views you set up. In this link it shows step-by-step how to filter to only “free-to-me” or “kids”, etc. The view will last for the session and next time you go to the guide to see only the view you customized, you would need to press guide twice and select the view you wish to see. Please let me know if this is helpful and resolves the concern you have with the channel up and down concern.

I no longer work for Comcast. 

Visitor

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2 Messages

it's as though no one can read...Xfinity needs to fix the channel up and down button...it is totally useless since you have to slog through all of the unsubscribed channels...and {Edited for violating forum guidelines} so don't answer a question that I didn't ask.

(edited)

Gold Problem Solver

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3.4K Messages

This is an old, inactive thread that we will be closing at this time. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist.

I no longer work for Comcast.

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