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user_xoj5y4
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08/06/2026 1:58 PM

Channel freeze

I have 1 channel that is freezing 

Question

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Updated 

3 months ago

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EG

Expert

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122.7K Messages

3 months ago

Concern moved here to the TV help section for assistance.

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XfinityJorge

Official Employee

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3.4K Messages

3 months ago

 

user_xoj5y4 Hi there! Thanks for using our Forums and for letting us know about the freezing channel. Are you still having issues? Have you attempted to power off the box and restart it?

 

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