We would be more than happy to assist with the Xfinity Video issue you are experiencing. Are you also experiencing issues on other channels or any other service such as the Xfinity Internet service? The error being received can sometimes indicate a signal quality issue.
XfinityDemitrius
Official Employee
•
1.8K Messages
2 years ago
Hey @user_ac6af2,
We would be more than happy to assist with the Xfinity Video issue you are experiencing. Are you also experiencing issues on other channels or any other service such as the Xfinity Internet service? The error being received can sometimes indicate a signal quality issue.
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