On some sets pressing an Xfinity remote's "TV Input" button displays the TV's Input menu, then further presses cycle between the available inputs. Pausing for a few seconds changes to the selected input. But other sets require the user to press other keys to select an input, and/or an Enter or Select or OK key to switch to the new source.
If your set requires a key press other than Input you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets. The only keys sent to TV sets are Input, Volume/Mute, and Power, and the remotes are not "learning" remotes.
Hey @user_tr168r, Thank you for visiting our official Xfinity Forums Community support page. Were you able to get the remote issue resolved? Curious if other functions on the remote are working such as the volume buttons as the remote may need to be paired to the TV before remote TV functions on the remote become operational.
EG
Expert
•
122.2K Messages
1 day ago
Moved here.
0
0
BruceW
Gold Problem Solver
•
27.7K Messages
1 day ago
On some sets pressing an Xfinity remote's "TV Input" button displays the TV's Input menu, then further presses cycle between the available inputs. Pausing for a few seconds changes to the selected input. But other sets require the user to press other keys to select an input, and/or an Enter or Select or OK key to switch to the new source.
If your set requires a key press other than Input you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets. The only keys sent to TV sets are Input, Volume/Mute, and Power, and the remotes are not "learning" remotes.
0
0
XfinityDemitrius
Official Employee
•
3.1K Messages
5 hours ago
Hey @user_tr168r, Thank you for visiting our official Xfinity Forums Community support page. Were you able to get the remote issue resolved? Curious if other functions on the remote are working such as the volume buttons as the remote may need to be paired to the TV before remote TV functions on the remote become operational.
0
0