CBS pixelated and sound is going in and out for over a week

@lilmissray94, I would be happy to help and look into your concern. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I have noticed issues with CBS this week also. At times choppy video and the occasional dropped audio. Seems to be an issue with Comcast feed from CBS. No issues on any other channels I watch broadcast, cable or premium. 

I am having the same problem.  Have had two service people here and multiple calls.

Has your problem been resolved?  I am ready to change providers.

I'm not sure. It's been ages since I have watched anything on CBS broadcast. I've been using Paramount+ mostly to avoid commercials even though I can skip them on the DVR. There has not been anything on for me to watch there in months. Tonight when I'm watching the tube I will tune to CBS and let you know how it is doing.

I just checked CBS. Only issue I could find is that I had to watch Love Island and now I'm permanently traumatized.

We are having the same issue on NESN and it has spread to the NBC channels showing the Olympics as of last night.  It's hard to watch the Sox game when the picture pixelates.

We have been having issues every weekend for the last several weeks. Ironically it's 809 and 803 when we want to watch football.