Cannot Select Play for HBO Max using XG1v4-A Cable Box
I am unable to get any show to play on HBO Max from my XG1V4-A cable box (new as of March 2021). I can navigate and select any show or movie but when I click the play button on the screen it moves to another show, click play and again it moves to another show. I have a second cable box (XiD-P) that works. I have reset the cable box multiple times and did a system refresh. No luck. Is there a problem with the XG1V4-A cable box and HBO Max?