rojaw's profile

New Poster

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7 Messages

Sunday, December 17th, 2023 4:22 PM

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Can i record 3 shows at once?

I thought i was told i could record 3 shows at once with the regular dvr box. It wont let me add a third. What gives?

Official Employee

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1K Messages

11 months ago

Hi there @rojaw ! You should be able to record up to 6 shows at once, actually. You can see all the features of DVR service here: X1 DVR Services Overview 

 

If you are not able to, can you please provide the error message you are running into? Thanks!

Frequent Visitor

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14 Messages

11 months ago

I just updated my Xfinity plan, and the X1 had 20 hrs standard (with up to two channels being able to be recored at the same time), and the next step up was 150 hrs with up to six channels being able to be recorded at the same time for $10/month, so if you have the standard 20 hr capacity, then you're limited to two channels being recorded at the same time.  I wish that they had an intermediate plan with say 50 hrs capacity and six channels being able to be recorded for say $5/month.  - Jim

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