11 Messages
Can I have TV service from both coaxial cable and 1GB WiFi?
I am subscribing to Xfinity 1GB WiFi and TV Core services. I recently found that my home's coaxial network in good shape. At present, a coaxial cable is connected to the gateway router. My Samsung TV receives wireless signals from an Xi6-T box (Model TX061AEI) which also serves as DVR. Because the TV picture quality fluctuates at times, I wonder if I can ask Xfinity to connect the coaxial cable network to my TV and an XG1v4 box?
XfinityJustinC
Official Employee
•
2.7K Messages
1 hour ago
Hello, @user_bj4eb0 thank you for reaching out over Xfinity Forums. That is a great questions regarding if TV service can be supported through a coaxial connection, and you've contacted the right place for support. This would depend on how the TV signal distribution is set up for the location, as some locations can only support a streaming TV signal which requires the wireless TV set-top boxes.
I definitely understand wanting to look at the coaxial connection since you mentioned the TV picture quality fluctuates, and can look into this further for you.
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