Visitor

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1 Message

Monday, June 22nd, 2026 8:35 PM

Cable not working

Cable T.V. not working 

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Official Employee

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2.8K Messages

1 month ago

Hey @user_qcr0us, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.

Visitor

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1 Message

CNN MSNOW etc. not working right - breaking up - sound and video

Official Employee

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2.7K Messages

Hello user_b2fod1  are CNN/MSNOW channels still experiencing this issue? Is there a delay between the audio and video (what we call a desync)?  

 

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