Bring back more than one year DVR recordings

Hi there @user_5zgb08! Thank you so much for taking the time to reach out to Xfinity Support.  We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service.  Can you tell me what your DVR settings are?  You should be able to keep recordings more than a year but if your settings are set to delete things to make room for new recordings, that could be the reason content is being deleted. 

I am also extremely upset that my recordings get deleted after a year.  I have movies that are rarely shown that I enjoy watching over again, and I save movies which I want to show to others.  Whatever my reasons, I pay a lot of money for my service, and one of the reasons I'm willing despite advice to change to the much cheaper options is precisely because I prefer to record movies and shows and watch them when I want to watch them.  I don't do streaming because I don't want to worry about when it's no longer going to be shown. I have been a Comcast customer several times and the best part was unlimited recording space and time to keep recordings.  I have things recorded that are no longer available ... and I do not accept that there is no way to keep recordings for longer than a year.  Technology changes and improves faster than ever, but Xfinity is not demonstrating improved technology.  You are not moving forward, you are moving backward, offering less and less.  
I have been told that there is no way to keep my recordings longer than a year, but twice I have seen Xfinity write back to people implying that there is a way to keep them until space is needed.  But then other times Xfinity says that there is no way.  If I set my DVR recordings to when space is needed, and I make sure that I never need extra space, will my recordings stay longer than a year?  I was told no, but others imply yes.  I'm tired of this, and I'm tired of trying to understand how to get movies off my DVR and put them on another device that isn't so rude as to decide they can delete what I'm paying for.  It took me a long time of searching weekly through all programming on many many channels to build up the library that I have, and I resent paying nearly $200 a month only to have you removing things which I believe I should be able to keep for as long as I have your service.  Another cable company is moving in and my condo association has a contract with them.  I can choose to stay with Comcast, but I need to know, once and for all, if I can keep my amazing library of classic movies, rarely shown movies, favorite movies and series ... or am I going to just rip off the bandaid and terminate service, lose all my recordings at once when I switch to a different company that hopefully won't steal all my hard work and my valuable collection.