3 Messages
Bluetooth pairing
I had a “new” box reinstalled by a tech and since then my Bluetooth pairing won’t save. I need to repair each time I turn it on. Why?
3 Messages
I had a “new” box reinstalled by a tech and since then my Bluetooth pairing won’t save. I need to repair each time I turn it on. Why?
XfinityFrank
Official Employee
•
1.4K Messages
2 years ago
Hi there @user_mg04ll ! You should definitely not have to repair each time. I would recommend resetting the power for the box to be sure it has the current firmware and trying again. We also have some information on bluetooth pairing at the following link that may help you out! https://www.xfinity.com/support/articles/x1-pair-tv-box-with-bluetooth
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