Hi there, @Don8028! Thanks for reaching out to us here on the Community Forum. Are you still having trouble with your cable box? If so, since the others are working, have you tried resetting the power for it to see if that gets it back working? To do that, just unplug the power cord for a few moments and plug it back in.
XfinityFrank
Official Employee
•
1.4K Messages
26 days ago
Hi there, @Don8028! Thanks for reaching out to us here on the Community Forum. Are you still having trouble with your cable box? If so, since the others are working, have you tried resetting the power for it to see if that gets it back working? To do that, just unplug the power cord for a few moments and plug it back in.
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