Visitor
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2 Messages
Audio cutting out on all TVs/boxes
Audio on all tvs, all channels. I keep losing important dialogue. It happens on live and recorded TV shows. I have done a a system refresh.
Visitor
•
2 Messages
Audio on all tvs, all channels. I keep losing important dialogue. It happens on live and recorded TV shows. I have done a a system refresh.
XfinityJanelle
Official Employee
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1.5K Messages
2 years ago
@aelungs Thank you for reaching out today. We are happy to assist you. When did the problem present itself with the audio? Have you unplugged the all cable boxes from the power outlet for 1 minutes then let them boot back up? If you have not please start with doing this and let us know the results.
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sjdugan
New Poster
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3 Messages
2 years ago
Any resolution? We are having the same issue
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Tek
Problem Solver
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919 Messages
2 years ago
Same issue since December and no solution. It has to be coming from Comcast's feeds.
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