1 Message
Audio and Picture
Audio has been intermittent all afternoon so you have to mute it. The picture is choppy as well. All channels. Anyone else having these issues?
1 Message
Audio has been intermittent all afternoon so you have to mute it. The picture is choppy as well. All channels. Anyone else having these issues?
XfinityOrlandoM
Official Employee
•
1.5K Messages
2 months ago
@user_bhx7u7
Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app has great information on how to troubleshoot your tv services.
If the troubleshooting steps remotely can't fix the issues that you're having our awesome Xfinity chat assistant will connect you with an agent to schedule for a technician to come out and fix the issue.
let me know if this information I've provided is helpful in resolving your TV audio and picture of issues
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