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Jp9539
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Monday, November 18th, 2024 9:03 PM

Ask a questionHelp with smart resume

I no longer have smart resume on programs that always had it.  I have turned it off and back on, and unplugged the box several times.  Has it gone away?

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9 days ago

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user_008546

Visitor

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6 Messages

6 months ago

I have the same issue for about a week. None of the troubleshooting suggestions online work. I seeing multiple messages online in regards to this recent issue starting around Nov 13.

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user_vkri0w

1 Message

6 months ago

having the same issue here. 

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skintime

Contributor

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288 Messages

Smart resume is pretty useless anyway

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9 days ago

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XfinityLinda

Official Employee

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1.8K Messages

6 months ago

Thanks for connecting with us here, @Jp9539, about smart resume. This affected me at home as well, so I know how inconvenient it was for you. We are showing the issue has been resolved. Are you able to see smart resume on your recordings again? If not, please unplug your cable box for about 20 seconds from the power source, then reconnect it. After your box has rebooted, check the smart resume once again.

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user_7itf60

Visitor

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2 Messages

11 days ago

I wanted to buy the movie midnight in Paris it was on sale for  7.99  yesterday but today I went to purchase iit said 14.99  I really upset 

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XfinityArmand

Official Employee

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2.1K Messages

Hello @user_7itf60!  Thank you so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to assist in addressing your billing concern.  No worries!  You have reached out to the best team to help get things taken care of.  So that we can get started, please feel free to shoot us a private message with your details.  From there we can take a look at this for you.  

 

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9 days ago

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