3 Messages
Ask a questionHelp with smart resume
I no longer have smart resume on programs that always had it. I have turned it off and back on, and unplugged the box several times. Has it gone away?
3 Messages
I no longer have smart resume on programs that always had it. I have turned it off and back on, and unplugged the box several times. Has it gone away?
user_008546
Visitor
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6 Messages
5 months ago
I have the same issue for about a week. None of the troubleshooting suggestions online work. I seeing multiple messages online in regards to this recent issue starting around Nov 13.
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user_vkri0w
1 Message
5 months ago
having the same issue here.
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XfinityLinda
Official Employee
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1.8K Messages
5 months ago
Thanks for connecting with us here, @Jp9539, about smart resume. This affected me at home as well, so I know how inconvenient it was for you. We are showing the issue has been resolved. Are you able to see smart resume on your recordings again? If not, please unplug your cable box for about 20 seconds from the power source, then reconnect it. After your box has rebooted, check the smart resume once again.
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