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Sunday, November 3rd, 2024 3:22 PM

Apps not working

Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. 
YouTube works fine on computer. 

1 Message

18 days ago

None of my apps on tv are working

Official Employee

 • 

2.1K Messages

16 days ago

 

user_294m72 Hi there! We are sorry to hear you are having issues accessing Prime and YouTube. I use those sites a lot, so I understand how this could raise concern. 
 
Have you tried resetting your device? 

 

2 Messages

13 days ago

I've been trying to pay my bill early for 5 days, and it just keeps telling me "Sorry, this isn't working right now, Please return to my account overview while we resolve the issue."  Yeah right.

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