Visitor
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2 Messages
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Visitor
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2 Messages
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
user_0lc7wo
9 Messages
2 days ago
No one here is talking about the mobile app. We aren’t going to watch movies or sporting events on one phones or iPads when we have nice big Samsung and LG TVs. Fix the TV app. Period.
I would love to speak to the individual that greenlit this release. This should not have gotten through the requirements phase let alone design, development, testing and release. It’s clear no one inventoried the previous app for popular feature or talked to users. This was done with tunnel vision and one person’s or team’s arrogant view of what they thought the public would love. Misguided, unprofessional, irresponsible and disgraceful for a company of this size in the market it dominates.
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Sjenn
Visitor
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1 Message
2 days ago
Can't even see the name of the show you recorded. You can't see what is scheduled to record. And you can't set a recording. This new app is horrible. And you can't Advance 30 seconds anymore only 10 and if you keep hitting the 10-second Advance it just takes you back to the beginning of the show. This app is horrible
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user_5vkxw6
Visitor
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1 Message
2 days ago
This update is awful. Smart resume gone, among other things. I hope they listen and fix these quick
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user_cbvzhw
Visitor
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6 Messages
2 days ago
I'm so mad, I was forced to update my other TV's to this "NEW and IMPROVED" Xfinity streaming app which is a total failure. Never have I seen such a failure in the technology of an app! Its been stripped to the bare bones and its next to useless. Does anybody know which other streaming app offers local channels? I'm ready to change and drop this shameless Xfinity streaming app.
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user_i9tit2
Visitor
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6 Messages
2 days ago
Just go back to the old app….then back to the drawing board and don’t launch without sufficient testing and feedback. Not that hard. Huge swing and miss so far.
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user_sc99aa
Visitor
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1 Message
2 days ago
Makes me wonder of the folks of Xfinity have stock on YouTube TV so you can terminate this service and go elsewhere for TV services. Someone should be fired over this untested mess. Two of my kids are programmer's and could have done a better job at on a Sunday afternoon and a 12 pack of beer. To force an update on customers resulting in downgraded service is unthinkable in any successful business. As I read this thread, the worst part is not one single senior manager from Xfinity has spoken up to acknowledge the problem, apologize and discuss a corrective action and fix. If the captain does not care about the ship and passengers, time to leave this sinking ship
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user_0srn93
Visitor
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1 Message
1 day ago
[Edited: "Profanity"]!? Who watches SD TV? I have to scroll through 700 channels to get to the HD stations. What [Edited: "Inflammatory"] took out the filters? Typical Xfinity mediocrity.
(edited)
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bjtabree
10 Messages
1 day ago
THIS UPDATE IS TERRIBLE! Can't even grab channels through the search and gotta go all the way out for the last channels! COME'ON MULTI-BILLION DOLLAR COMPANY! You all dropped the ball on this one.. SMGDH!! 😡
(edited)
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user_ja7biz
Visitor
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1 Message
16 hours ago
The new Stream app update on my Samsung tv is completely unusable. Not only can I not filter by favorite channels, but I can’t even filter out channels that aren’t HD. Recordings don’t save your progress as you watch, and can only be found far below a bunch of other useless icons encouraging me to play on demand. Obviously created and rolled out by AI or by someone who just never watches traditional tv. And, the workaround is to either watch on my tablet, or go through Roku? Unbelievable. Thinking about canceling Xfinity.
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user_c7tvem
Visitor
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2 Messages
8 hours ago
This may be the WORST update in the history of mankind. I hope your engineers all get fired over this when you have a mass exit of paying customers as we all move to other streaming options. This is the last straw, you can count me out. I will be cancelling as soon as I get my new streaming service in place.
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user_8k9tlf
Visitor
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1 Message
5 hours ago
Also smart resume to fast forward commercials is gone. Picking up where you left off is gone, it now start from the beginning only.
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