user_hzi95u's profile

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2 Messages

11/03/2026 5:27 PM

App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing 

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9 Messages

22 hours ago

No one here is talking about the mobile app. We aren’t going to watch movies or sporting events on one phones or iPads when we have nice big Samsung and LG TVs. Fix the TV app. Period. 

I would love to speak to the individual that greenlit this release. This should not have gotten through the requirements phase let alone design, development, testing and release. It’s clear no one inventoried the previous app for popular feature or talked to users. This was done with tunnel vision and one person’s or team’s arrogant view of what they thought the public would love. Misguided, unprofessional, irresponsible and disgraceful for a company of this size in the market it dominates. 

Visitor

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6 Messages

Uhm, yes some people are talking about the mobile app. Customers do watch sports, movies, and tv shows on their iPhones and iPads. Why would you think otherwise. Did you really mean to say that?

9 Messages

Yes, I did. This thread is about the abomination of the new TV app. Xfinity reps telling us to just go watch your phone or your tablet is nonsense. It wasn't commentary on anyone who does.

Visitor

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1 Message

20 hours ago

Can't even see the name of the show you recorded. You can't see what is scheduled to record. And you can't set a recording. This new app is horrible. And you can't Advance 30 seconds anymore only 10 and if you keep hitting the 10-second Advance it just takes you back to the beginning of the show. This app is horrible

Visitor

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1 Message

9 hours ago

This update is awful. Smart resume gone, among other things. I hope they listen and fix these quick 

Visitor

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6 Messages

8 hours ago

I'm so mad, I was forced to update my other TV's to this "NEW and IMPROVED" Xfinity streaming app which is a total failure. Never have I seen such a failure in the technology of  an app! Its been stripped to the bare bones and its next to useless. Does anybody know which other streaming app offers local channels? I'm ready to change and drop this shameless Xfinity streaming app.

Visitor

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6 Messages

8 hours ago

Just go back to the old app….then back to the drawing board and don’t launch without sufficient testing and feedback. Not that hard. Huge swing and miss so far.

Visitor

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1 Message

7 hours ago

Makes me wonder of the folks of Xfinity have stock on YouTube TV so you can terminate this service and go elsewhere for TV services.  Someone should be fired over this untested mess.  Two of my kids are programmer's and could have done a better job at on a Sunday afternoon and a 12 pack of beer.   To force an update on customers resulting in downgraded service is unthinkable in any successful business.  As I read this thread, the worst part is not one single senior manager from Xfinity has spoken up to acknowledge the problem, apologize and discuss a corrective action and fix.  If the captain does not care about the ship and passengers, time to leave this sinking ship

Visitor

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1 Message

3 hours ago

[Edited: "Profanity"]!? Who watches SD TV?  I have to scroll through 700 channels to get to the HD stations.  What [Edited: "Inflammatory"] took out the filters? Typical Xfinity mediocrity.

(edited)

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